STORE POLICY
CUSTOMER CARE
Our customer service team is available Monday through Friday, 9 am to 5 pm (local time).
Feel free to reach us by email at support@lotoza.com.LOTOZA for any queries or concerns regarding our products or your orders.
PRIVACY & SAFETY
Data Protection:
We are committed to protecting the privacy of our customers. Your personal information is secured and processed in accordance with local laws and regulations. We do not share, sell, or trade customer information with third parties without explicit consent.
Secure Shopping:
Our website uses SSL (Secure Socket Layer) technology to ensure your details are encrypted and securely communicated to us, safe from hackers. Additionally, we regularly update our security protocols to ensure your information remains protected.
WHOLESALE INQUIRIES
Contact for Bulk Orders:
We welcome wholesale inquiries from retailers and distributors. For pricing and terms, please contact our wholesale team at wholesale@lotoza.com. We look forward to partnering with you to provide high-quality storage solutions.
Minimum Order Requirements:
Minimum order quantities apply for wholesale purchases. Please contact us for more details about our bulk order conditions and benefits.
PAYMENT METHODS
Accepted Forms of Payment:
We accept the following payment methods:
Credit Cards: Visa, MasterCard, American Express, Discover PayPal
Apple Pay
Google Pay
Security of Transactions:
All payments made on our website are processed through a secure
gateway and encrypted for your safety and privacy.